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Last updated: 17 November 2025

1. Introduction

Welcome to Flitch Sports Bar (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the personal information you provide through our website in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

When you contact us or make an enquiry, we may collect:

• Full name

• Email address

• Phone number

• Any other details you include in your message (e.g., event date or requirements)

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiry or booking request

• Communicate with you about our venue, services, or events

• Manage and improve our customer service

• Comply with legal obligations

We will not use your information for marketing purposes unless you have given us explicit consent.

4. Legal Basis for Processing

We process your data based on:

• Legitimate interest: responding to your enquiry or request

• Consent: when you agree to receive updates or marketing information

5. How We Store and Protect Your Data

Your personal data is stored securely within the UK and only accessed by authorised staff.
We use appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.

We retain your personal data only for as long as necessary to fulfil the purposes outlined above, unless a longer retention period is required by law.

6. Sharing Your Information

We may share your information only with:

• Trusted service providers who help us manage enquiries or operate our website (under strict confidentiality agreements)

• Legal authorities, if required by law

We do not sell or trade personal data to third parties.

7. Cookies and Website Analytics

Our website may use cookies or analytics tools to improve user experience and monitor performance. These do not identify you personally.
You can control or disable cookies through your browser settings.

8. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access a copy of your personal data

• Request correction or deletion of your data

• Object to or restrict processing of your data

• Withdraw consent (where applicable)

To exercise these rights, please contact us using the details below.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Flitch Sports Bar
info@flitchsportsbar.co.uk

If you are not satisfied with our response, you can raise a concern with the Information Commissioner’s Office (ICO): www.ico.org.uk

10. Updates to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.